Where can I get a broken Stanley hand tool replaced?

We take pride in providing quality products and customer service, and it's disappointing to hear when we do not meet these expectations.

Our warranty covers any manufacturing or material defect for the lifetime of the tool.  It does not cover any abuse or normal wear. Please send the tool(s) to:

Stanley Tools
100 Passmore Lane
Jackson TN 38305
Attn:  Quality Assurance

If found to be defective, a replacement will be sent to you.

In Canada, please send to:

Stanley Canada
6275 Millcreek Dr
Mississauga, ON L5N 7K6

Attn: Quality Assurance


If the product is not under warranty and you would like replacement parts, please contact us via the information below to see if parts are available.

800-262-2161
stanleytools@stanleycustomercare.com

To see this answer in Spanish, please click on the attachment.
Para ver esta respuesta en español, por favor haga click en el archivo adjunto.




 


   Attachment: Hand Tool Warranty (Spanish).pdf




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