<p><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><b>Before getting started, you will need:</b></span></span></p> <ul><li style="color: rgb(0, 0, 0); font-weight: normal;"> <p><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">DEWALT WiFi Access Point(s)</span></span></p> </li><li style="color: rgb(0, 0, 0); font-family: Times New Roman; font-size: 12pt; font-weight: normal;"> <p><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Ethernet cable - not included</span></span></p> </li><li style="color: rgb(0, 0, 0); font-family: Times New Roman; font-size: 12pt; font-weight: normal;"> <p><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">IP67 Ethernet weather seal (included)</span></span></p> </li><li style="color: rgb(0, 0, 0); font-family: Times New Roman; font-size: 12pt; font-weight: normal;"> <p><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Carabiner or similar bracket (optional)</span></span></p> </li><li style="color: rgb(0, 0, 0); font-family: Times New Roman; font-size: 12pt; font-weight: normal;"> <p><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">DEWALT WiFi app (available for Android 4.4 or greater and iOS 10 or greater)</span></span></p> </li><li style="color: rgb(0, 0, 0); font-family: Times New Roman; font-size: 12pt; font-weight: normal;"> <p><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Active Internet connection</span></span></p> </li></ul> <p><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"> <br><b>Minimum Requirements</b></span></span></p> <ul><li style="color: rgb(0, 0, 0); font-weight: normal;"> <p><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Smartphone or tablet with Android 4.4 (KitKat) or iOS 10 or greater</span></span></p> </li></ul> <p><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"> <br><b>Download the DEWALT Jobsite WiFi app to your mobile device</b> - Go to Apple App Store or Google Play Store to download the DEWALT WiFi App and create a DEWALT WiFi account.</span></span></p> <span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><img alt="User-added image" src="/FAQm/servlet/rtaImage?eid=ka0C00000004uC2&amp;feoid=00NC000000564jr&amp;refid=0EMC00000002sJV"></img><br><strong>Plug in the first Access Point</strong> - Power up your first access point with the included 120V AC power cable and connect the access point to the modem or local area network (Ethernet cable not included). Ensure you install the Ethernet weather seals.<br><img alt="User-added image" src="/FAQm/servlet/rtaImage?eid=ka0C00000004uC2&amp;feoid=00NC000000564jr&amp;refid=0EMC00000002sJa"></img><br><strong>Configure your Access Points</strong> - Open the DEWALT WiFi app, tap the (+) in the bottom right hand corner to register your first DEWALT WiFi Access Point, and set up your WiFi network by creating a network name and password.<br><img alt="User-added image" height="296" src="/FAQm/servlet/rtaImage?eid=ka0C00000004uC2&amp;feoid=00NC000000564jr&amp;refid=0EMC00000002sJf" width="500"></img><br><img alt="User-added image" src="/FAQm/servlet/rtaImage?eid=ka0C00000004uC2&amp;feoid=00NC000000564jr&amp;refid=0EMC00000002sJk"></img><br><strong>Expand your network!</strong> - Tap the (+) icon in the bottom right hand corner to register and/or add more units to your WiFi network.<br><img alt="User-added image" src="/FAQm/servlet/rtaImage?eid=ka0C00000004uC2&amp;feoid=00NC000000564jr&amp;refid=0EMC00000002sJp"></img><br> <br>Now that you have created your<span style="color: windowtext;"> DEWALT Jobsite WiFi system</span>, here are some things to consider:</span></span><br>  <ol><li style="color: rgb(0, 0, 0); font-weight: normal;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">All DEWALT Jobsite WiFi Access Points are the same. Any access point can be the <i>first unit(Origin)</i> that shares internet with all the others. Just pick one and plug in your Ethernet cable!</span></span></li><li style="color: rgb(0, 0, 0); font-weight: normal;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Placement - For our recommendations on best practices please see <a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C0000000D33lKAC" target="_blank">Where Do I Place My Access Point</a></span></span></li></ol>

<p><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: rgb(33, 33, 33);">The DEWALT Jobsite WiFi system brings internet to the entire jobsite with a network of Access Points so you can stay connected to the internet where you need it most. We’ve made sure the hardware will be GUARANTEED TOUGH™ to meet the demands of the ever-changing jobsite - from start to finish.</span></span></span></p> <p><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: rgb(33, 33, 33);">Note – DEWALT is not an Internet Service Provider (ISP), and Internet service is required to use the DEWALT Jobsite WiFi system. Contact your Internet Service Provider about providing this service to the jobsite.</span></span></span></p> <h6><b><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><font color="#666666">Related articles: </font></span></span></b></h6> <p><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C0000000D2rVKAS" target="_blank">Can I get step-by-step instructions for installation of DEWALT WiFi Jobsite Access Points? </a></span></span></p>

<span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: black;">Installation locations for DEWALT Jobsite WiFi System Access Points can vary from site to site. <br><br><b><i>IMPORTANT</i></b><br>Refer to the <a href="https://www.dewalt.com/en-us/~/media/Dewalt/Files/Product%20Manuals/DCT100SetupGuide" target="_blank">Quick Start Guide</a> &amp; <a href="https://www.dewalt.com/en-us/~/media/Dewalt/Files/DEWALT_Jobsite-WiFi_Set-Up-For-Four-Phases-of-Construction" target="_blank">Jobsite WiFi Deployment Guide</a> before installing your Access Points. These guides will help you use best practices for placement and deployment.<br><br>Some the things to consider are:</span></span></span><br>  <ul><li style="color: black; font-style: normal; font-weight: normal;"><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><i>Where does Internet come to the property?</i> The first access point will need to be connected to the modem using an Ethernet cable. </span></span></li><li style="color: black; font-style: normal; font-weight: normal;"><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><i>How will the building change over time?</i> The typical range for an access point is 200 ft. (line of sight). Units Access points may need to be repositioned as construction progresses. </span></span></li><li style="color: black; font-style: normal; font-weight: normal;"><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><i>Where your team needs WiFi access the most?</i> Consider focusing more access points in locations where staff need access to the most reliable connectivity.</span></span></li></ul> <span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">  <br><span style="color: black;">A variety of factors can lead to WiFi access interference, including concrete beams, heavy window glazing, and large metal objects (e.g., scaffolding). To provide maximum coverage for your property, we recommend the following tips for mounting your DEWALT Jobsite WiFi system:</span></span></span><br>  <ol><li style="color: black; font-style: normal; font-weight: normal;"><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Ensure all access points are within 200’ or one per every floor</span></span></li><li style="color: black; font-style: normal; font-weight: normal;"><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Mount access points from the ceiling using an anchor or carabiner at least 10’ from large obstructions</span></span></li><li style="color: black; font-style: normal; font-weight: normal;"><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Install at least two WiFi system access points within 200’ of the first access point</span></span></li></ol> <div style="color: black; font-style: normal; font-weight: normal;"><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><img alt="User-added image" height="371" src="/FAQm/servlet/rtaImage?eid=ka0C00000004uCb&amp;feoid=00NC000000564jr&amp;refid=0EMC00000002uq3" width="500"></img></span></span></div> <div style="color: black; font-style: normal; font-weight: normal;"> </div>

<span style="display: none;"> </span><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: rgb(33, 33, 33);">While we have designed  the DEWALT Jobsite WiFi system to be easy to deploy for those without a dedicated IT department, we understand that not all jobsites are the same.  We have a Customer Success team that can assist with planning and provide partners for deployment and management of your network if needed.<br><br>Please call us at 1-800-4-DEWALT or email wifi@dewalt.com for additional support.</span></span></span> <h6><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><font color="#666666">Related articles:</font></span></span></h6> <span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C0000000D2rVKAS" target="_blank">Can I get step-by-step instructions for installation of DEWALT WiFi Jobsite Access Points? </a><br><br><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C0000000D33lKAC" target="_blank">Where do I install my DEWALT Jobsite WiFi System Access Points?</a></span></span>

<span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: rgb(33, 33, 33);">The DEWALT Jobsite WiFi system is designed to work with most companies’ existing IT infrastructure. Your DEWALT Jobsite WiFi system can broadcast up to three unique WiFi networks, has built in security &amp; anti-theft features, and uses point-to-point encryption to ensure data security. If your DEWALT WiFi Access Point is having difficulty connecting to the internet, contact your company’s IT group to investigate options.</span></span></span>

<span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">The performance of your device is affected by the network’s performance which in turn is based on a variety of factors, including the incoming bandwidth from your Internet Service Provider (ISP), strength of the mesh network, network settings, etc.<br> <br>If you have a large number of users on the network simultaneously, or if one or more users are uploading or downloading large files (e.g., BIM updates), then the other users may temporarily experience network slowdowns. Performance for your device will return to normal as demand on the network decreases.<br> <br>If you find that your throughput is slowing down, you can connect a second DEWALT Jobsite WiFi Access Point (AP) to an internet service provider (ISP) using an Ethernet cable and weather seal.<br><br>For more information on connecting a second AP to the internet, check out <a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C0000000D2vXKAS" target="_blank"><i>When should I connect more than one Access Point into my LAN? </i></a></span></span>

<p><span style="font-size: 14px;"><span style="color: rgb(33, 33, 33);">We suggest each DEWALT WiFi Access Point have a limit of 30-40 devices. If you have an area with 40+ devices connected, you will need to add another Access Point to help distribute the bandwidth. In a case where you have more than 253 devices on one network, please give us a call at 1-800-4-DEWALT or email wifi@dewalt.com to discuss options. </span></span></p> <h6><span style="font-size: 14px;"><font color="#666666">Related article:<br><br><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C00000000UEMKA2" target="_blank">The general contractor installed a DEWALT WiFi system on the jobsite. Can you get me access?</a></font></span></h6>

<span style="font-size: 14px;">The DEWALT Jobsite WiFi system is designed to be an extension of your corporate IT standards. This is accomplished by setting up VLANs and using WPA2 Enterprise. <br><br>If you have a company-managed IT system on the jobsite or if your DEWALT WiFi Access Point is having difficulty connecting to the internet, contact your company’s IT group to investigate options - which may include opening ports or updating firewall settings. For more information on integration with existing systems, check out <a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C00000000UE2KAM" target="_blank">How does the DEWALT Jobsite WiFi system work with my existing IT system?</a><br><br>DEWALT has published an IT guide <a href="https://www.dewalt.com/en-us/~/media/Dewalt/Files/Product%20Manuals/DW_DCT100_CorporateIT_Guide_Web" target="_blank">here.</a></span><br><br> 

<p><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: rgb(33, 33, 33);">Each DEWALT Jobsite WiFi network is managed and maintained by the equipment owner. We are unable to provide you with their network ID and password. We recommend you contact the equipment owner for more information about accessing the WiFi network.</span></span></span></p> <p><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: rgb(33, 33, 33);"> </span></span></span></p> <p> </p>

<span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: rgb(33, 33, 33);">No contract or annual subscription is required. Once you purchase your DEWALT Jobsite WiFi Access Point, it is yours. You can even bring it to your next jobsite.</span><br><span style="color: rgb(33, 33, 33);"> </span><br><span style="color: rgb(33, 33, 33);">Note - your Internet Service Provider (ISP) may have a recurring subscription for service to the worksite.</span></span></span>

<p><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><i><span style="color: rgb(33, 33, 33);">This applies to DEWALT Jobsite WiFi Access Points only. If you have a power or hand tool that may need support or service, please contact 1-800-4-DEWALT or your nearest DEWALT Service Center. </span></i><br> <br><span style="color: rgb(33, 33, 33);">DEWALT will repair, without charge, any defects due to faulty materials or workmanship for one year from the date of purchase. This warranty does not cover part failure due to normal wear or abuse. In addition to the warranty, the DEWALT Jobsite WiFi Access Point is covered by our:</span><br><b><span style="color: rgb(33, 33, 33);"><img alt="User-added image" src="/FAQm/servlet/rtaImage?eid=ka0C00000004uCv&amp;feoid=00NC000000564jr&amp;refid=0EMC0000001Hwjy"></img><br>1 YEAR FREE SERVICE</span></b><br><span style="color: rgb(33, 33, 33);">DEWALT will maintain the product and replace worn parts caused by normal use, for free, any time during the first year after purchase.</span><br> <br><b><span style="color: rgb(33, 33, 33);">90 DAY MONEY BACK GUARANTEE</span></b><br><span style="color: rgb(33, 33, 33);">If you are not completely satisfied with the performance of your DEWALT product for any reason, you can return it within 90 days from the date of purchase with a receipt for a full refund – no questions asked.<br><br><br>For further detail of warranty coverage and warranty repair information, visit <a href="https://www.dewalt.com/en-us/" target="_blank">www.dewalt.com</a> or call 1-800-4-DEWALT (1-800-433-9258). This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others.</span></span></span></p>

<p><font size="3"><span style="color: rgb(33, 33, 33);">You can reset your password </span><span><a href="https://wifi.dewalt.com/" target="_blank"><span style="color: rgb(17, 85, 204);">online</span></a><span style="color: rgb(33, 33, 33);"> or by opening the DEWALT Jobsite WiFi app and selecting Forgot your Password. We will send an email with instructions to reset your password. Note, all DEWALT passwords must be a minimum of eight (8) characters with at least one capital letter, one lowercase letter, and one number.</span></span></font></p> <p><span style="color: rgb(33, 33, 33);"><font size="3"> </font></span></p> <span style="color: rgb(33, 33, 33); font-size: 11pt;">If you cannot remember the email address used to set up your DEWALT Jobsite WiFi account, contact support and we will do our best to help you recover the account</span>

<p><span style="font-size: 14px;"><span style="color: rgb(33, 33, 33);"> Yes, we suggest placing multiple “Origins” (Access Points with a wired LAN connection) to enhance network redundancy and performance. Multiple “Origins” will supply the mesh with network failovers should Access Points lose power or become obstructed. This also will reduce wireless hops between Access Points which will improve mesh performance.</span></span></p>

<span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Once you register an Access Point, it can only be used by your account. If you need to move the Access Point to a new DEWALT account or remove it from your account, you can unregister it from your account in two ways:<br><br><b>DEWALT WiFi App: </b><br>Tap on the Access Point&gt;Tap the Edit Button&gt; Tap Delete from Account.<br><b id="docs-internal-guid-beabc160-f679-7b38-0ba7-804146de99d8"><img height="325" src="https://lh6.googleusercontent.com/3AD2_MvVNHNJzbtyIjl2FAwi1Pa9woPKqQqknrTOOy1A9LAQowOvl19GzAYflvXDwk0dMQmEY4oyEPvoTah7vx6neRvutHS64LzXU6psCURBtoWMXcnR5zVZjWJUZHkrM3r4iTix" width="187"></img></b><br><br><b>wifi.dewalt.com: </b><br>Click on the three little dots next to the Access Point&gt; Click Delete&gt; Confirm you want to delete the Access Point<br><b id="docs-internal-guid-e9bb532d-f679-9ed8-e0cc-c188022e906b"><img height="145" src="https://lh3.googleusercontent.com/0E3HFbC30d1b0WhInXf1jPw7y4bQiAHuA_GRh8zNsiuuFL7Cv4kySJJCv_5drxCNWDyB4EoUqCl2-D3FuHztiWDZzck97WraTVJHhEXH5VZQFO-KR2Y3_QahOd6qlK0A67Ptnzf3" width="624"></img></b><br><br><b>Note - once the Access Point is removed from your account, it will be available for any other user that obtains the serial number and registration code.<br><br>Related Article:</b><br><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C0000000D2vIKAS" target="_blank">How do I factory reset my Access Points?</a></span></span>

<p><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: rgb(33, 33, 33);">Your internet speed is generally determined by the connection and service levels your local Internet Service Provider (ISP) or telecom/satellite deliver to the jobsite. Once you have an internet connection on at the site, the DEWALT Jobsite WiFi system can wirelessly expand the service to cover the entire property. <br> <br>For optimal performance we recommend at the very least a 50Mbps down and 25Mbps up ISP connection. More bandwidth will obviously help the performance even more. For comparison, the below table provides typical performance of common tasks. </span><br><br><img alt="User-added image" src="/FAQm/servlet/rtaImage?eid=ka0C00000004uDF&amp;feoid=00NC000000564jr&amp;refid=0EMC0000001HwjZ"></img><br><span style="color: rgb(33, 33, 33);">Note - WiFi speeds will vary greatly by Internet Service Provider (ISP), bandwidth/data plan, and number of users at a given time.</span></span></span></p>

<span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: rgb(33, 33, 33);">DEWALT Jobsite WiFi Access Points require a 120V AC power source to operate. If there is a power outage, the DEWALT Jobsite WiFi unit will go offline; it will automatically reconnect to the mesh network when power is restored. If a unit is offline for more than three (3) minutes, you will receive an <i>Offline </i>push notification in the mobile app.</span><br> <br><span style="color: rgb(33, 33, 33);">If power on your jobsite is limited or unreliable, portable power stations like the </span><span style="color: windowtext;">DEWALT DCB1800M3T1 Portable Power Station </span></span></span><span style="color: rgb(33, 33, 33);"><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">can typically run a WiFi access point for one day. You can recharge the power station overnight and reconnect the DEWALT Jobsite WiFi Access Point each day</span></span>.</span><br> 

<p><span style="font-size: 14px;">You can factory reset the DEWALT Jobsite WiFi Access Point by pressing and holding the reset button next to the LED light for twenty seconds. The Access Point will briefly reboot and will come back online, unconfigured from any WiFi mesh networks.<br><br>You can also reset the Access Point from the App or Web as well.<br><br><b>DEWALT WiFi App</b><br><b id="docs-internal-guid-bfd6179e-7fff-922d-1a02-4c5851f1bbcf"><img height="325" src="https://lh6.googleusercontent.com/3AD2_MvVNHNJzbtyIjl2FAwi1Pa9woPKqQqknrTOOy1A9LAQowOvl19GzAYflvXDwk0dMQmEY4oyEPvoTah7vx6neRvutHS64LzXU6psCURBtoWMXcnR5zVZjWJUZHkrM3r4iTix" width="187"></img></b><br>Tap on the Access Point&gt; Tap Remove From Network</span><br><br> </p> <p dir="ltr"><span style="font-size: 14px;"><b id="docs-internal-guid-c71ec467-7fff-2e86-13d7-2c0b77315f75">wifi.dewalt.com:</b><br>Click on the three little dots next to the Access Point&gt; Click Remove&gt; Confirm you want to remove the Access Point</span></p> <p> </p> <p><span style="font-size: 14px;">Note - resetting the Access Point will not unregister from your account. If you dispose of or resell an Access Point refer to <a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C0000000D2vNKAS" target="_blank">How do I remove a DEWALT® Jobsite WiFi Access Point from my account?</a></span><br><br><br> </p>

<span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">The LED on your Access Point can flash a variety of colors and patterns depending on its status. Here is a guide to the LED behavior:<br><br><b>Solid Green:</b> Access Point is meshed with other Access Points<br><br><b>Solid Blue:</b> Access Point is configured, but not meshing with other Access Points <br><br><b>Blinking Green (constant):</b> Access Point is meshed but has poor connection to other Access Points (can also occur when there is very network high traffic, for instance when running a speed test)<br><br><b>Blinking Green/Yellow pattern</b>: When the Access Point encounters an issue it will display a pattern of green/yellow flashing lights.<br><br>Error code 521 is expressed as a sequence of green/yellow lights: 5 blinks, 2 blinks, 1 blink, and repeat. <br>Error code 521 is there to alert you that there is interference on the 5 Ghz channel. 5 Ghz performance will be impacted until this is addressed. Changing channels to a different 5 Ghz channel can resolve this issue.<br><br><b>Blinking Red:</b> Hardware fault detected. Contact DEWALT Customer Support <br><br><b>Blinking White/Light Blue</b>: The Access Point is powering up. This will take up to three minutes.</span></span><br><b id="docs-internal-guid-d3bfbac3-f681-5ef6-03c0-12b6a50f28d3"><img height="432" src="https://lh6.googleusercontent.com/HMcI_oGqBFnNeRxu2lK8Wq4mc5RWVBqZp2gmj7d29F_XVZtmw_T0Xn9RiIJjpuTgCPqlFWuW5uMlTTNXfssDJ4o9t0CvhTeC6QVoXXKeq_jPWVpb4Z-SSX8nwZS3EEZM8AN1ygdo" width="258"></img></b><br><br><br> 

<span><font size="3">By default, you can set up to three (3) unique networks and passwords. If you toggle the Advance Settings switch, you can also manually adjust the security type and broadcast channel for each of the antennas. </font></span><br><img alt="User-added image" src="/FAQm/servlet/rtaImage?eid=ka0C00000000c81&amp;feoid=00NC000000564jr&amp;refid=0EMC0000001Hwjo"></img><br><span style="font-size: 11pt;">Have a Suggestion? Need a feature? Got a great idea? We are evaluating customer feedback and planning to add more features in the future. Feel free to send your suggestions and requests to <a href="mailto:wifi@dewalt.com" target="_blank"><span style="color: rgb(17, 85, 204);">wifi@dewalt.com</span></a>.</span><br> 

<p><span style="font-size: 14px;"><span style="color: rgb(33, 33, 33);">Each DEWALT WiFi Access Point can typically cover up to 10,000 horizontal square-feet and 30 vertical-feet.<br>The size of your DEWALT Jobsite WiFi system may need to evolve as construction progresses.<br><br>If your jobsite is 500,000 square-feet, you would use approximately 50 Access Points to cover the jobsite with WiFi. As your project grows, you can continue to expand the DEWALT Jobsite WiFi system to cover your whole site.  <br><br>*Note: Every site is different and has different requirements so your coverage may vary.</span></span></p>

<span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">You can configure the DEWALT Jobsite WiFi system to broadcast up to three unique SSIDs. If you are setting up a new network for the first time, you can set up the networks on the Network Access screen by tapping WiFi 1, WiFi 2, or WiFi 3.<br><br><img alt="DEWALT WiFi Add Network" height="889" src="/FAQm/servlet/rtaImage?eid=ka0C00000004ufd&amp;feoid=00NC000000564jr&amp;refid=0EMC0000002C5Dr" width="500"></img><br><br>If you already have a network that you want to change, open the DEWALT WiFi app and tap on the name of your network. Tap on the SSID you wish to edit and update the WiFi Network Names and Passwords.</span></span><br><br><img alt="List of WiFi Networks" height="889" src="/FAQm/servlet/rtaImage?eid=ka0C00000004ufd&amp;feoid=00NC000000564jr&amp;refid=0EMC0000002C5Dc" width="500"></img><img alt="Add Additional Network" height="889" src="/FAQm/servlet/rtaImage?eid=ka0C00000004ufd&amp;feoid=00NC000000564jr&amp;refid=0EMC0000002C5Dh" width="500"></img><br><br><br><br> 

<span style="font-size: 14px;">Make sure that the password is correct and check the LED on the Access Point to ensure it is solid green. If you are far away from an Access Point, try moving closer. If your device will still not connect contact us at 1-800-4-DEWALT or wifi@dewalt.com.</span><br> 

<span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">The DCT100 Jobsite WiFi Access Point includes (1) Access Point with 6’ foot 120V cord, (2) weather seals, and a manual. <br><br>An Ethernet cable is not included. We recommend using outdoor rated Cat5E or Cat6 Ethernet cables to ensure maximum throughput and performance. Do not use flat Ethernet cables, they will not properly seal with the included weather seal and could compromise weather resistance of the Access Point which can lead to damage.</span></span><br> 

<span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">By default when you first create a network you are automatically the administrator of that network. If you wish to share access of this network to another user follow these steps:<br><br>Sign into your DEWALT WiFi account on digital.dewalt.com</span></span> <ol><li><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Click “My Team”</span></span></li><li><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Click “Add Team Member”</span></span></li><li><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Fill in the email address &amp; name of the person you wish to invite to your network</span></span></li><li><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Click  “Select a Network” to choose which networks you wish to grant access</span></span></li><li><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Click “Invite” the user now has access to the networks you have selected</span></span></li></ol> <span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">If the user you have invited already has a DEWALT WiFi account the networks will automatically appear in the “Managing” tab.  If they do not have an account they will need to create one:</span></span> <ol><li><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Have the new user navigate to digital.dewalt.com</span></span></li><li><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Click “Sign Up”</span></span></li><li><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Fill in the required information and click “Create Account”</span></span></li><li><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">The user can click on the “Managing” tab to view the network you have invited them to</span></span></li></ol> <span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Currently when you invite someone to your account they will not receive a notification, this notification is coming soon. </span></span><br><br><b>Related Articles:</b><br><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C00000004eK0KAI" target="_blank">What are account permissions and how do they work?</a><br><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C00000004eKAKAY" target="_blank">What are the differences between account administrators and account managers?</a><br><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C00000004eKKKAY" target="_blank">What changes can I make to team members I have invited?</a><br><br> 

<p><span><font size="3">While there is virtually no limit to the number of Access Points or devices you can have on the network, you might notice your internet traffic (throughput) slows down when a large number of users is consuming data at the same time. Note - the exact number of users can vary based on the network size, network quality, incoming bandwidth, and more.</font></span></p> <p><span><font size="3"> </font></span></p> <p><span><font size="3">If you find that your throughput is slowing down, you can connect a second DEWALT Jobsite WiFi Access Point to an internet service provider (ISP) using an Ethernet cable and weather seal. The DEWALT Jobsite WiFi system has the ability to load-balance network traffic across multiple internet connections. This second connection can be a branch of the same network as your first Access Point or an entirely separate system (e.g., one unit is connected to a cable modem while the other is connected to a DSL modem). The DEWALT Jobsite WiFi system will automatically balance and distribute your unit’s traffic to identify the optimum route for your data - in real time.</font></span></p>

<span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">You can create up to three networks that each broadcast with separate SSIDs &amp; passwords and select between WPA2 or WPA2-Enterprise encryption. This can be done when you first create a network, and can also be edited from the DEWALT WiFi app or <a href="http://digital.dewalt.com" target="_blank">digital.dewalt.com</a> website.<br><br>By default, all communication traffic between access points is secured with end-to-end 192-bit encryption keys and XSalsa. To help deter theft, the Access Points cannot be registered to another account until it is deleted and unregistered from your account.</span></span> <h6><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><font color="#666666">Related articles: </font></span></span></h6> <p><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C0000000D2rVKAS" target="_blank">Can I get step-by-step instructions for installation of DEWALT WiFi Jobsite Access Points?</a></span></span></p>

<span style="font-size: 11pt;">please visit us at: <br><a href="https://wifi.dewalt.com/" target="_blank">wifi.dewalt.com</a><br>or call 1800-4-DEWALT for more information</span>

<span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">As an account administrator you can easily make changes to who has access to your networks from the “My Team” tab. Once you have clicked the tab you will be presented with a list of all team members who have access to your networks. <br><br>To make changes click on the three dots under the actions column. You can choose to either edit a managers access to networks, or delete them completely from having any access to your networks. You can always re-invite someone back onto a network by inviting them through the “Add Team Member” flow. </span><br><br><b><span style="font-family: arial,helvetica,sans-serif;">Related Articles:</span></b><br><span style="font-family: arial,helvetica,sans-serif;"><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C00000004eKAKAY" target="_blank">What are the differences between account administrators and account managers?</a></span><br><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C00000004eK5KAI" target="_blank">How do I setup account permissions?</a><br><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C00000004eK0KAI" target="_blank">What are account permissions and how they work?</a></span><br> 

<span style="font-size: 14px;">Account administrators have full access to all networks on their account, and can invite other users to be account managers. <br>Account managers can:</span> <ul><li><span style="font-size: 14px;">Edit AP name</span></li><li><span style="font-size: 14px;">Edit Location</span></li><li><span style="font-size: 14px;">Reboot</span></li><li><span style="font-size: 14px;">Identify</span></li><li><span style="font-size: 14px;">Add unconfigured AP to existing mesh (create new not available)</span></li><li><span style="font-size: 14px;">All view functions (ie Map and Monitor)</span></li></ul> <span style="font-size: 14px;"> Account managers cannot:</span> <ul><li><span style="font-size: 14px;">Remove AP</span></li><li><span style="font-size: 14px;">Delete AP</span></li><li><span style="font-size: 14px;">Register an AP</span></li><li><span style="font-size: 14px;">Edit Network settings</span></li><li><span style="font-size: 14px;">Grant access to a network</span></li></ul> <span style="font-size: 14px;"> As of now a network can only have one account administrator, we are working on adding the ability to have more than one administrator in future releases. <br><br><b>Related Articles:</b><br><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C00000004eK5KAI" target="_blank">How do I setup account permissions?</a><br><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C00000004eK0KAI" target="_blank">What are account permissions and how they work?</a><br><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C00000004eKKKAY" target="_blank">What changes can I make to team members I have invited?</a></span>

<span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">The account permissions feature allows companies to share access to networks between multiple users. Users can have differing levels of access so a network can be both remotely managed and monitored while limiting the access of certain users.  Account administrators can designate network managers who can view the status of the network, but not make alterations to the network itself. <br><br><b>See Also:</b><br><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C00000004eK5KAI" target="_blank">How do I setup account permissions?</a><br><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C00000004eKAKAY" target="_blank">What are the differences between account administrators and account managers?</a><br><a href="https://bdk.secure.force.com/FAQm/PKB_Article_Mobile?id=kA0C00000004eKKKAY" target="_blank">What changes can I make to team members I have invited?</a></span></span>

<span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">The DEWALT Jobsite WiFi system has a variety of methods to inform you if the Access Point is experiencing poor connectivity - including via the app, web, and the LED light indicator on the Access Point itself.<br><br>Typical causes of degraded performance during the construction process include pouring large concrete forms, installing glazing, and other large structural changes that hinder the line of sight between Access Points. In the event you experience degraded connectivity, here are some things you can try:</span></span> <ol><li><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Move the Access Point at least 10’ (3m) away from large obstructions</span></span></li><li><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Ensure the Access Point is at least 200’ (60m) and within line of sight of at least one other Access Point</span></span></li><li><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Connect a second Access Point to an ISP to load balance the network</span></span></li><li><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Hard wire portions of the network by connecting nearby Access Points using a CAT5e or CAT6 Ethernet cable</span></span></li></ol> <br><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">Refer to our <a href="https://www.dewalt.com/en-us/~/media/Dewalt/Files/Product%20Manuals/DCT100SetupGuide" target="_blank">Quick Start Installation Guide</a> for best practices for placement. <br>If you are still having issues, give us a call at 1-800-4-DEWALT (1-800-433-9258) for additional support.</span></span><br><br> 

<span style="font-size: 14px;">In a mesh network there are multiple Access Points but your device will only connect to one Access Point at a time. As you walk around the site your device will remain connected until you are far enough away from an Access Point that your device seeks a new one to connect to. The decision to connect to a particular Access Point is determined by your device, so if you are moving you may not be always be connected to the closest Access Point. Toggling the WiFi on your device off and on will force the device to connect to the closest Access Point and help improve your performance.</span>

<span style="color: rgb(33, 33, 33);"><span style="font-size: medium;">Currently, DEWALT Jobsite WiFi does not have features available to manage individual users. If you have too many people connected to the network, changing the WiFi password will </span><a target="_blank"><span style="font-size: medium;"><span style="color: rgb(33, 33, 33);">force everyone off the network</span></span></a></span><br> <br><span style="font-size: medium;">We are evaluating customer feedback and planning to add more features in the future. Feel free to send your requests to </span><a href="mailto:wifi@dewalt.com" target="_blank"><span style="color: rgb(17, 85, 204);"><span style="font-size: medium;">wifi@dewalt.com</span></span></a><span style="font-size: medium;">.</span> <div> <hr align="left" size="1" width="33%"></hr> <div> <div id="_com_1"> </div> </div> </div>

<p dir="ltr"><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;">For best possible performance we recommend locating your Internet Service Provider (ISP) connection as close to the jobsite as possible. When possible, consider having the ISP line located within the building itself. Each DEWALT Jobsite WiFi Access Point can communicate up to 200 feet (61 m) with line of sight to one another. If your jobsite is greater than 200 feet (61 m) from an Internet source reach out to us at 1-800-4-DEWALT or <a href="mailto:wifi@dewalt.com" target="_blank">wifi@dewalt.com</a> and we can provide partners to help bring the Internet connection closer to your jobsite.</span></span></p> <p dir="ltr"><span style="font-size: 14px;"><span style="font-family: arial,helvetica,sans-serif;"><b id="docs-internal-guid-28da669d-f5bb-8701-7e9b-06c3ec19b071">Note: DEWALT is not an ISP</b></span></span></p> <p> </p>

<span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><b>Firmware prior to 11.16.16:</b><br>If this is your first Access Point this behavior is normal. The LED light will not change green until you have configured at least two Access Points that are in range of one another. <br><br><b>Firmware 11.16.16 and later:</b><br>Once you have configured your first Access Point the LED will change to green when it has an active Internet connection, otherwise the LED will remain blue. If your Access Point is plugged into an ethernet cable and the LED remains blue check your ethernet cable and network settings to ensure the Access Point has Internet access. </span></span>

<span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Check the status of the LEDs of the Access Points in the affected area. If they are off, plug the Access Points back in. If they are blue or flashing green, check to see if other nearby Access Points have lost power. If all Access Points are plugged in, look for obstructions that could cause interference between Access Points that do have connectivity. Consider moving or adding Access Points to bring connectivity back to the affected area. </span></span><br> 

Yes; the only emissions from the DEWALT Inspection Cameras are FCC approved and are the same frequency as the WIFI on a computer or a smart phone.<br><br>This applies to all models, DCT410, DCT411, and the DCT412.